Passenger numbers on trains, buses and private hire services are growing every year along with calls for greater transparency and public accountability. The use of body worn video technology is on the increase across the vast transport network in response to these calls.
Body worn video technology is being put to good use in three specific ways;
1.) Customer complaint handling using video footage is being used instead of online complaint forms to create reporting efficiencies right across the transport network.
2.) Courier and delivery personnel are using body worn video technology for quality assurance purposes as proof of delivery with signatures being captured by camera.
3.) As an effective deterrent against ticket fraud and anti-social behaviour.
Our customers include Network Rail, First Group, Grand Central, Translink and private hire firm Addison Lee.Back